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Users and Services

What does Itelazpi offer?

Local and Provincial Administration may request the services required from ITELAZPI, each being autonomous in the management of the same without having to worry about operation and maintenance of networks and equipment.

ITELAZPI sees to the implementation and maintenance of the infrastructure necessary in the territory for development of the TETRA network. However, in addition they also offer a personalised service to adapt product to the needs of each body:

  • VOICE and DATA service.
  • Own office for autonomous management of their users and services.
  • Independence to develop their own applications.
  • Each body may acquire and administer their terminals.
  • Dynamic communication between different groups of users.
  • Customer service 24H/7days a week.

The network is already laid, now the leap into digital technology is in your hands.

Service users

The new TETRA network purpose is rendering services to all the Basque public administrations. This technology provides a new more professional way of working.

Application of the TETRA standard is focused on safe advanced reliable solutions normally required by different professional public services: municipal police, fire brigade, public transport, public works brigades, etc.

They will all have a latest generation communications network available which improves their efficiency in executing their tasks.

     

  Municipal Police

Communication and solution services ensuring greater safety and efficacy. In addition an improved safe radio reception in communications. ITELAZPI provides:

  • Clarity in voice communications
  • Territorial coverage  
  •  Improve interoperability among different groups and other emergency services
  •  Access to data applications

  Ambulances

Ambulance activities require robust reliable real-time communications to execute programmed tasks and provide rapid responses to patients’ requirements.

Itelazpi renders a professional communications service:

  • Territorial coverage throughout the Basque Country enabling communication among different ambulance companies in different provinces and regions thus favouring co-operation.
  • Control centres are able to communicate with any ambulance at any time.

  Public transport

Activities requiring robust mobile real-time communications for programmed tasks, operation, maintenance and rapid response to customers’ requests.

  Telemetry and telecontrol services

  Maintenance of roads, public works brigades, etc.

  Added value solutions

ITELAZPI offers a variety of solutions supporting end to end communications between professionals of public security, co-ordination and control centres with a high degree of personalisation to adapt to each customer’s needs:

  • Office and control point services
  • Vehicle location applications
  • Database access applications
  • Data services
  •  ...

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