
The major ITELAZPI asset is their professionals and the search for their wellbeing and development thereof is a constant concern. Regarding staff wellbeing, application of the General Public Administration working conditions provides important qualitative and quantitative advantages, resulting in a significant number of measures for reconciling working and family life. Professional development is ensured via the organisation policy of on-going training.

Reconciling working and family life (flexi-timetable, extraordinary flexi-timetable to look after relatives, extra paternity leave, special permissions for looking after relatives, consumption loans, etc.).
HQ premises and furniture respond to the most modern ergonomic concepts.
All employees undergo medical checkups and the situation of job periodically assessed.

For 2009 a total of 680 training hours are planned, i.e. an average of 40 per employee, with special emphasis on technology training. In the same line, an important drive for Intranet ‘Formatec’ is being sought as the ideal tool for knowledge management. The aim of this is to strengthen organisation employees’ personal and professional development, thereby increasing customers’ service guarantee.