Quality
Our mission
ITELAZPI is a public company aimed at rendering radio and television carrier services, public communications services, likewise management of public telecommunications services, with latest generation technology, service quality and environment protection.
- For Basque society in general, the customer and in particular as centre and target of our entire activity.
- Personal development as an essential value to meet targets.
- Innovation and latest generation technology as an indicator of adaptation to change.
- Active management of knowledge through co-ordination and co-operation among our professionals, and these and our suppliers.
- An effective co-ordinated participative management system aimed at on-going improvement
Itelazpi vision
As a broadcast operator, ITELAZPI seeks to be an organisation that is acknowledged as excellent by EiTB and, regarding its public remit, exceed the initial expectations of the projects entrusted to it
Corporate Values
- Focusing on customers and society at large
- Providing services with the latest technology
- Staffed by highly-skilled professionals
- Focusing on results and efficiency
- Protecting the natural environment
- People as the core of the business
- Excellence and innovation
Annual Financial Report
- Undertaking with Shareholder
8.9 million € investments
12.5 million € turnover
21% increase in turnover
Renovation Euskalit Commitment Certificate
- Undertaking with employees
54% increase staff
100% indefinite contract
60% university-qualified
25% women
Annual training hours: 44 hours per employee
Improved reconciliation of work and family life
- Undertakings with Industrial Health and Safety
66,814 € expenditure per employee
7,5 hours of training per employee
100% of centres assessed
0 serious accidents
18001 OHSAS certification obtained
- Undertakings with the Environment
Renewal of Ekoskan PLUS Certificate
738,000 € expenditure in environment
36-ton reduction in plant waste
- Undertakings with Customers
99.9% average continuity index
98% DTT population coverage
93% customers very happy with the given service
- Undertakings with Society
Extension of State analogue TV coverage in over 100 locations
Extension of broadband coverage to over 1065 population centres
Participation in Forums and international events
Develop site Mendira!!
