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Annual financial report

Undertaking with Shareholder

 8.9 million € investments
 12.5 million € turnover
 21% increase in turnover
 Renovation Euskalit Commitment Certificate

Undertaking with employees

 54% increase staff
 100% indefinite contract
 60% university-qualified
 25% women
 Annual training hours: 44 hours per employee
 Improved reconciliation of work and family life

Undertakings withs Industrial Health and Safety

 66,814 € expenditure per employee
  7,5 hours of training per employee
  100% of centres assessed
  0 serious accidents
  18001 OHSAS certification obtained

Undertakings with  the Environment

 Renewal of Ekoskan PLUS Certificate
 738,000 € expenditure in environment
 36-ton reduction in plant waste

Undertakings with Customers

 99.9% average continuity index
 98% DTT population coverage
 93% customers very happy with the given service

Undertakings with Society

 Extension of State analogue TV coverage in over 100 locations
 Extension of broadband coverage to over 1065 population centres
 Participation in Forums and international events
 Develop site Mendira!!


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